Strategic Information System mangament Essay Example | Topics and Well Written Essays - 2250 words

Strategic Information System mangament - Essay Example The shop has only one receptionist. Each customer has to stand in the line to get a form. The form to fill is very comprehensive and time consuming. The receptionist won’t handle the next customer’s request until a current customer’s case has been closed (form is filled). The form contains a lot of questions but does not specifically ask the client what the problem is and what the next steps might be. Lapy King only sells laptop computers and just takes the orders to repair broken laptops from the customers in the city centre. Then they deliver the item to the main repair company which is located in a suburb within a 15 Kilo meters distance. Once they receive the broken item, they read the form, perform a quick diagnosis and then they usually have to call the client and ask further questions for instance whether the client wants an device being replaced for a quoted price. If the call is made during working hours, the customer may not answer the call and when the client calls back the company the call has to be forwarded to the repair company and the person responsible to fix the device. All these together delays the delivery of the product/service. There is no kind of managed communication between customer and repair guys. Receptionist does not have much technical information and answering the calls and making arrangements between the staff and managers, consumes a lot of her time. The receptionist at lapy king, is responsible of answering the phone calls to the company and directing them to the right person. She is also responsible to take orders from customers with a broken laptop. She provides a form for a client to fill. This includes client’s details, for example name and address, email and phone number, the problem with the laptop and whether they want other services like backup from hard disks. The receptionist asks the customer for a registration fee. Receives and packs the laptop and issues a

Accounting research summary Essay Example | Topics and Well Written Essays - 2000 words

Accounting research summary - Essay Example It is necessary to study effectively of how the roles of managerial accounting information affecting the behavior of individuals who form the organizations. Organizations make judgments and decisions that focus on the amount of information given to employees. In spite of perfectly rationalized assumptions that govern models of economic behaviors, it has been noted that the judgments and decision of producers and users are not effective. Research in managerial accounting is essential to help evaluate the quality of the judgment within any organization. This research provides useful insights in the benefit ad cost of managerial accounting practices that support decision making within the organization. An organizations managerial accounting system is a factor utilized to motivate employees. Research managerial accounting helps to determine the extent which the practices motivate individuals in organizations and helps them mitigate their differences in interest. Research managerial accounting helps individuals to determine the extent of social motives, and they have a chance of embarking on actions that have the best of interest of the firm. It has been determined that the utility of effectively designed experiments is effective for the study of cause-effect relationship under irregular conditions. They manage threats that have valid inferences and this enables researchers to come up with conclusions concerning both the independent and dependent variables of interests. The decision-influencing managerial accounting role refers to the use of information with an aim of motivating employees. The role of managerial accounting is viewed as the minimization of post decisions and it entails of scorekeeping information. The utility of managerial accounting information for decision influencing purposes influences the behavior of employees. This usually occurs through a close monitoring, evaluation and rewarding of competent actions and performance. For